Privacy Policy

Legal review required: bracketed placeholders such as [Jurisdiction] must be completed and this document reviewed by qualified counsel before publication.

This Privacy Policy explains how PaperCrease ("PaperCrease", "we", "us") handles personal information and client materials when you contact the studio, request a sample kit, or commission paper engineering and finishing work. It applies to our website and to project correspondence conducted by email.

1. Information we collect

• Contact details you provide: name, company, email address, and shipping address for sample kits or finished deliveries.
• Project materials: artwork files, dielines, specifications, purchase orders, and written briefs you send for quoting or production.
• Correspondence: the content of emails, proof approvals, and press sign-offs relating to your project.
• Technical data: standard server logs (IP address, browser type, pages requested) generated when you visit this website.

We do not collect telephone numbers, and we do not ask for payment card details through this website.

2. How we use information

• To prepare quotations, tooling estimates, and production schedules.
• To produce, finish, assemble, and ship the work you commission.
• To send proofs, dummy photographs, and press approval requests.
• To maintain tooling records so a repeat edition can be re-run accurately.
• To meet accounting, tax, and record-keeping obligations.

3. Legal bases for processing

Where the data protection law of [Jurisdiction] requires a legal basis, we rely on performance of a contract (delivering commissioned work), our legitimate interests (studio administration, tooling records, fraud prevention), your consent (optional studio updates), and compliance with legal obligations.

4. Confidentiality of artwork and tooling

Client artwork, unreleased designs, and dielines are treated as confidential. They are shared only with the production and finishing personnel and subcontracted trade suppliers required to complete your order, each of whom is bound by confidentiality terms. We do not publish or exhibit a commissioned piece without your written permission.

5. Sharing with third parties

• Trade suppliers for die manufacture, foil stamping, or specialty paper merchanting.
• Couriers and freight forwarders for delivery of samples and finished goods.
• Professional advisers, accountants, and auditors where necessary.
• Authorities where disclosure is required by the law of [Jurisdiction].

We do not sell or rent personal information to any party.

6. International transfers

Materials may be processed outside [Jurisdiction] where a supplier or service provider is located elsewhere. Where such a transfer occurs, we use safeguards recognised under the law of [Jurisdiction], including contractual protections with the recipient.

7. Retention

• Project files and correspondence: retained for [Retention Period] after final delivery.
• Tooling records and die specifications: retained while re-run capability is offered.
• Accounting records: retained for the period required by the law of [Jurisdiction].

You may ask us to delete stored artwork earlier; note that deletion may end our ability to re-run an edition from existing tooling data.

8. Your rights

Subject to the law of [Jurisdiction], you may request access to your personal information, correction of inaccurate details, deletion, restriction of processing, portability, and withdrawal of consent for optional communications. To exercise a right, email service@lumoforge.store. We respond within the period prescribed by applicable law, and at the latest within [Response Window].

9. Cookies and analytics

This website uses only the cookies necessary to serve pages and remember display preferences. If we later introduce analytics or marketing cookies, we will update this policy and, where required by the law of [Jurisdiction], request consent first.

10. Security

Artwork is stored on access-controlled systems, physical proofs and dummies are held in the studio, and superseded plates and files are securely destroyed. No transmission method is entirely secure; please tell us if a project requires an encrypted transfer channel.

11. Children

Our services are directed to businesses, publishers, and professional buyers. We do not knowingly collect information from children as defined under the law of [Jurisdiction].

12. Changes to this policy

We may update this policy to reflect changes in our practices or in applicable law. The revised version takes effect when posted, with the date shown above.

13. Contact

Questions about this policy, or requests concerning your information, should be sent to service@lumoforge.store. The data controller is PaperCrease, [Registered Address], [Jurisdiction].